Netriplex provides unbeatable, award winning technical
support for our complete line of Email Management, Data Management
and eBusiness hosting solutions. If you are having difficulties
with one of our products or services, here are two convenient ways
to obtain immediate help. Before you contact us, however, we strongly
encourage you to see if your problem is answered in our Knowledge
Base.
Before creating a support ticket or calling in to our support center,
please check this status board. It is always up-to-date and will give
you information about any problem that we may already be aware of.
It will also provide you with information on planned maintenance and
outages.
As of 9/10/2010 4:39:19 PM Eastern, there are no known issues.
Knowledge Base
The quickest way to find a solution to your problem
is to check our knowledge base. We update it on a regular basis when
any support inquiry is submitted to our technical team more than once. GO >>
Create a Support Ticket
When you are unable to find the answer you need in our knowledge
base, you may create a support ticket for a prompt, detailed response
to your question. Support representatives are available 24/7 and will
respond to your inquiry quickly based on the priority level you select. GO >>
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