Spam diminishes employee productivity
Ferris Research estimates that it takes an employee 4.4 seconds per email to determine if it is unwanted. This amounts to a financial burden of $1300 per year per employee in wasted time according to Gartner.
Spam squanders IT resources including bandwidth,
storage and staff time
If the majority of email is Spam, that means the majority of the bandwidth allocated to email is being wasted. Furthermore, this requires a greater amount of disk space to store the unwanted email. And when an email contains malicious code or viruses, it demands the time of network administrators and IT staff.
Spam consumes help desk time
When employees are upset with the volume of Spam or its offensive nature, they clog help desk queues with their complaints. Help desks are often unable to resolve the issue, and in turn create support tickets which are sent to the IT department for processing.
Spam increases legal liability
If email contains undesirable or questionable content, your company is in legal jeopardy whether such emails are being sent or received. Email is a business tool, and anything sent from a corporate address is like writing it on company letterhead. Carelessness can easily turn into a lawsuit. Likewise, employees who receive offensive email may hold their employer responsible.
Spam vastly multiplies the corporate security risk
Viruses and malicious code can destroy a network, leak out sensitive information and take down servers. Companies must be extremely careful what they allow to pass through their networks. Since the majority of viruses are brought into the corporate network via email, companies must ensure that inbound email is clean before it arrives.
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